Refund policy
Returns & Refunds
At Everything Aligns, we want you to feel good about your purchase. Because many of our products are made specifically for you or delivered instantly as digital files, our return and refund policies vary depending on the type of product purchased.
Physical Products
Our apparel and other physical products are made to order. Because each item is produced specifically after an order is placed, we are unable to accept returns or exchanges for change of mind, incorrect size selection, or incorrect color selection.
Please review the product description and size guide carefully before placing your order.
If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. We will be happy to make it right.
When contacting us about an issue, please include your order number, a description of the problem, and clear photos showing the item and the issue. Depending on the situation, we may offer a replacement or refund. You will generally not be required to return a damaged or defective item.
Minor variations in color, print placement, or appearance may occur as part of the print-on-demand production process and are not necessarily considered defects.
Sizing
Because our apparel is made to order, we cannot offer exchanges when the wrong size is ordered.
Please use the size chart included with each product listing before purchasing. If you believe the garment you received was manufactured in the incorrect size, contact us within 30 days of delivery with photos showing the garment measurements so we can review the issue.
Order Changes & Cancellations
Orders may enter production shortly after they are placed.
If you need to change or cancel an order, contact us as soon as possible. We will do our best to accommodate your request, but once an order has entered production, we cannot guarantee that changes or cancellations will be possible.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order cannot be delivered because an incorrect or incomplete address was provided, additional charges may apply if the order needs to be reproduced or reshipped.
Please contact us as soon as possible if you notice an error in your shipping information.
Lost or Missing Orders
If your tracking information shows that your package has not arrived or appears to be lost in transit, please contact us as soon as possible.
Claims regarding lost or missing shipments should be reported within 30 days of the estimated delivery date so we can investigate the issue with our fulfillment partner.
Digital Products
Due to the instant-access nature of digital products, all digital product sales are final and non-refundable once the file has been delivered or accessed.
Digital products cannot be returned, exchanged, or refunded due to change of mind.
If you experience a technical issue with your download, receive the wrong file, or are unable to access your purchase, please contact us and we will be happy to help resolve the issue.
Refunds
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If there is a problem with your order, please reach out through our store contact form and include your order number and any relevant photos.
We genuinely want you to love what you receive and will do our best to resolve any legitimate issues with your order.
This policy does not limit any rights you may have under applicable consumer protection laws.